Refund policy

Last Updated: December 19, 2025

At Miralane, customer satisfaction is important to us.

Returns

• Returns accepted within 14 days of delivery

• Items must be unused, unworn, and in original packaging

• Proof of purchase is required

Non-Returnable Items

• Final sale items

• Gift cards

• Items damaged due to misuse

Refunds

• Approved refunds are issued to the original payment method

• Refunds are processed within 5–10 business days

• Shipping fees are non-refundable unless the item is defective or incorrect

Exchanges

Exchanges are available only for defective or damaged items. Photo evidence may be requested.

Return Shipping

Return shipping costs are the customer’s responsibility unless the error was on our end.

Contact

Email: contact@miralane.shop